IMPORTANT: Please read through our advice below before making a repair request.
Toilet and Plumbing Issues
Is your toilet blocked?
If the toilet clogs during normal use, you can use a plunger to push the blockage through the pipe. Be careful not to flush your toilet multiple times, as this could cause the basin to overflow, flooding your bathroom.
Toilet won't flush?
If your toilet won't flush when you pull the handle, lift the tank cover carefully and verify that the chain is properly attached.
If you lose electrical power in your home, the first step is to call your utility provider. The outage may be caused by something temporary, such as bad weather, construction, or fallen lines.
If you're the only property impacted in your neighborhood, you may have tripped your circuit breaker. You can check to make certain this isn't the case by locating your breaker box and verifying that the lever is in the ON position.
If it's not in the correct position, move the lever to ON to restore access.
Hot Water Problems
If you don't have hot water access in your property, check your water tank's settings before contacting us. Many tanks have vacation modes that limit the amount of hot water available at any given time. You might also want to check that the pilot light is lit.
If you make any changes, wait at least 20 minutes before testing the water temperature.
If your heat or air conditioning isn't working properly, check your thermostat settings first. Many climate control issues are simply thermostat issues.
If you're unable to resolve the problem, contact us for help.
My maintenance issue is an emergency!
In an emergency situation where your life is in danger, call 911 for immediate help.
For maintenance emergencies, call us directly: (469) 215-2042
If you're still having problems, log into the portal to make a request.
Log in Now
Log into the portal to make a repair request; please provide us with as much information as possible to help us assist you.
If you're new to A Plus Management, call us for access to the portal: (469) 215-2042